Community Center Policies

Updated 08/09/2022

Code of Conduct

The Chaska Community Center is committed to maintaining a friendly and welcoming atmosphere in our facility and programs.  The health, safety and wellbeing of every patron utilizing the Chaska Community Center is our primary objective.  Therefore, appropriate social behavior is required for all program and facility use.  Individuals must act in a way that will not attempt to hurt another person physically, mentally, or emotionally.  

Zero Tolerance Policy

The Chaska Community Center shall enforce a zero-tolerance policy with regards to negative participant conduct while on site, including, but not limited to, excessive profanity, rowdy or disruptive behavior, fighting, and alcohol/drug/tobacco or other substance use or possession.  The Chaska Community Center staff shall have sole discretion of what constitutes negative conduct or behavior covered by this policy.   Participants who exhibit negative conduct or behavior will be either suspended or trespassed from the facility.   The Chaska Community Center will involve the Chaska Police, when necessary, to enforce this policy.

General Facility Rules

• Individuals who are sick/experiencing symptoms of COVID-19 are not permitted to utilize the facility.
• Daytime Usage:  Individuals under 12 must have direct supervision from a responsible adult before 7:00pm
• Evening Usage: All individuals under the age of 15 years must have adult/guardian (18 years or older) providing direct supervision after 7:00pm. 
• Individuals must be 15 years of age to use the weight room, cardio area, functional fitness area, or attend group fitness classes.  Individuals 12-14 years of age may participate in these areas with direct adult* supervision. 
• Individuals under 12 months of age can use the Community Center free of charge. 
• The Chaska Community Center is smoke and tobacco free, this includes e-cigarettes and vapor products.
• The Chaska Community nor its personnel, are not responsible for lost or stolen items.   Lost and found is donated on the 2^nd Wednesday of every month.  We do not keep undergarments, socks, masks, and hair accessories in lost and found.
• Service animals are identified as a trained animal that aids an individual with a physical or cognitive disability.
• PCAs or Support Persons can access the facility for free while on duty with a member or patron.  On the first visit, PCA/member must complete the PCA Access Form prior to gaining entry to the CCC amenities.
• Music on speakers or stereos is not permitted.   Earbud or headphones must be used at all times when listening to music. 

Weight Room/Cardio/Functional Fitness Areas

• The weight room and fitness areas are available for individuals 15 years of age and older.  Individuals 12-14 years of age may participate in these areas with direct adult* supervision.
• Patrons must clean equipment before and after use.
• Unauthorized personal training, coaching, instruction, or lessons is strictly prohibited.
• Wearing strong fragrances such as perfume, cologne, oils, or lotions is prohibited.  
• Athletic shoes are required in all fitness areas; bare feet, sandals or street shoes are not allowed.
• Appropriate attire is required: shirts, shoes, and bottoms are always required. Jeans or non-athletic clothing is not permitted.  

Track

• The track is available for individuals 15 years of age and older without direct supervision.  Individuals under 14 may utilize the track with a responsible adult (16+). 
• Strollers are permitted, must remain in the outer lane.
• Participants must be actively walking or running.

Pool

• Individuals 5 years old and under must have direct in-water supervision by a responsible adult.  The responsible person must be in the water with a swimsuit on within arm's length of the child at all times.
• Flotation devices such as lifejackets or water wings are only allowed with direct in-water supervision of a responsible person 16 years of age or older, regardless of the age of the person wearing them. Lifejackets or water wings are not allowed in the deep end or on the waterslide. Lifejackets and water wings are the only floatation devices allowed in the pools. 
• All patrons using the swimming pools or spas must wear a swimsuit.
• Swimsuits only are allowed in the pool. The following items may not be worn:
  • Boxers, sports bras or other undergarments
  • Gym shorts
  • Jean shorts
  • Spandex shorts
  • Sweatshirts
  • T-shirts
• All patrons wishing to use the pool or spas must take a soaking shower before entering the water.
• All non-toilet trained children must wear swim diapers with a plastic liner over them. 
• Lap swim is scheduled for those patrons who can swim laps continuously, follow all rules, take directions from the lifeguard, are willing to share a lane, and are able to be respectful of all other patrons.
• Equipment such as water belts, dumbbells, noodles, fins, kickboards and pull buoys will only be available during lap swim times. 
• No food or beverages are allowed in the pool area. Water is allowed in plastic containers; no glass is allowed.
• No goggles or toys are allowed in the deep end of the pool or on the slide.
• All individuals must be 48 inches tall to go down the yellow water slide. If a child is not 48 inches they must pass the swim test administered by the lifeguard. Contact a lifeguard for the waterslide swim test procedures.
• Patrons must supply their own lifejackets and goggles. Equipment is only for lessons or special events.
• No diving in the lap pool, except in the deep end circle.
• Parents are not allowed to catch their children jumping off the diving platform or going down the yellow waterslide. They can catch their child going down the caterpillar slide.
• No spinning, flips, back dives, back entries or sailor dives off the diving platform, the side of the pool, or off the rope swing.

Locker Rooms

• Locks left on lockers overnight are subject to be cut.  
• Individuals over the age of six must use the appropriate gender locker room.
• The Family Locker Room is intended for adults with children. 

Membership/Daily Admission

• Resident discount applies to those living in the City of Chaska or City of Chaska
• Family membership is defined as no more than two adults over the age of 23 and their dependent children under the age of 23 living at the same residence.  
• Monthly memberships are withdrawn a banking account, debit, or credit card on the last day of every month.  When an individual signs up for a monthly membership they will pay a prorated amount for their month of purchase and a one-time Administrative Fee ($29.00).  
• Monthly members can place a hold on their membership one time per calendar year for a term of 2 or 3 months.  Membership Holds must be submitted in person to the Chaska Community Center Front Desk.
• Cancellations for monthly memberships must be turned into the Chaska Community Center by the 23^rd of every month.  Those not turned in by that time will be charged one additional month before their cancellation is processed.
• Cancellations forms can be submitted either online at chaskacommunitycenter.com or in person to the CCC Front Desk. 
• Annual memberships are paid for up-front and expire one year after the date of purchase. They do not automatically renew. 
• Annual Members are locked in to their membership term; cancellations are not accepted unless by doctor's or military orders; annual cancellations will incur $50 processing fee. 
• Scholarship memberships are available for individuals who live in the City of Chaska and are currently receiving SNAP/EBT benefits from through Carver County.  Scholarship memberships are charged at 50 percent of the normal residency rate in increments of three, six and twelve months.  To sign up for a scholarship membership, patrons must fill out an application and, if approved, will come in for an appointment with the Guest Services Supervisor.  Scholarship applications are approved based on available funding through the City of Chaska and EBT status.  Filling out an application does not guarantee approval. Please allow up to a week for scholarship application processing.

Drop in Daycare

• All children must be members or be registered within the ActiveNet system and pay daily admission or daycare fees. 
• The parent or authorized adult must remain within the Chaska Community Center while the child is checked into the CCC Daycare. 
• CCC Daycare is available for children age 6 months to 8 years old. 
• Children must be checked in and out of the Daycare by the same parent or authorized adult unless otherwise noted.  Membership cards or photo ID may be necessary during child check-out at the sole discretion of the CCC Daycare Staff.
• The CCC Daycare is not equipped to provide 1:1 care for children of any age.  If children require 1:
   1 care, they may have a PCA or Support Person attending them while they are checked into the daycare. 
• For the safety of your children, if the Daycare reaches maximum capacity, please wait to check in your children until the next checkout occurs. 
• For the health and safety of children at the CCC, any type of medicine, vitamins, or drugs are not permitted within the Daycare. 
• CCC Daycare Staff reserve the right to remove or suspend children that pose a danger to themselves or others.
• Children must always follow the code of conduct while within the daycare.  Failure to follow this code will result in disciplinary action including time-outs or removal from daycare at the discretion of Daycare staff. 
• Socks must be worn at all times by children of all ages within the daycare. 
• For the health and safety of all children within the daycare, parents and/or adults are responsible for changing their child’s diapers.  If a child needs a diaper change, parents or authorized adults will be called or paged to come assist their child. 
• For sanitary reasons, children must be covered on top and bottom.  Diapers, underwear, and swimsuits must be covered by pants/shorts, shirts, leggings, etc.
• Plastic or metal sippy cups or water bottles are permitted for water only.  Please no glass bottles, juice, milk, or beverages other than plain water.
• Personal electronic devices such as phones, iPads, smart watches, etc. are not permitted within the CCC Daycare.
• Parents or authorized adults will be called via cell phone if crying child or infant cannot be soothed within 10 minutes. 
• All children must be well in order to participate in the drop in daycare program.  If the child has experienced a fever, vomiting, or diarrhea within 24 hours of visiting the daycare, they may not attend until they are well and without symptoms.